Citibank India or Citi India is a subsidiary of the US-based multinational financial conglomerate, Citigroup. Citi India has been operational since 1902 and was one of the first banks in India to offer modern financial solutions including ATM, credit card, internet banking, etc. With total assets of Rs. 2.18 lakh crore (as of March 2020), it is the 23rd largest bank in the country in terms of assets. Recently, in April 2021, Citibank announced that it is going to exit the retail banking business in India along with 12 other countries. However, the bank assured that it would continue to serve its customers just as it had been. The bank also assured that it would not shut down its operations in India, instead, it would look for a potential buyer and sell off its retail business.
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As far as the credit card business is concerned, despite having a total of just eight credit cards in its portfolio, it is one of the most popular credit card issuers in India. As of May 2021, with 26,11,076 active credit cards, Citibank is the sixth-largest credit card issuer in the country. Below listed are some of the popular credit cards offered by Citibank in the Indian market.
2,500 bonus reward points and a benefit worth Rs. 10,000 from ITC hotels or the Taj group.
1 Reward Points for every Rs. 100 on domestic spends, 2 Reward Points for every Rs. 100 on international spends.
Up to 50% off on movie tickets on BookMyShow.
1 Reward Point = Re. 1, 1 RP = 4 Airmiles for redemption against airmiles, 1 RP = 1 Taj InnerCircle point and 1 reward point = 4 IHG points.
Rs. 20,000 (plus applicable taxes)
See additional details for Citi Prestige Credit Card
10,000 Miles on the spends of Rs. 1,000 or more in the first 2 months of card issuance.
10 Miles/Rs. 100 spent for airline transactions and 4 Miles/Rs. 100 spent for all other transactions.
Up to 20% discount on dining bills at partner restaurants.
1 Mile = 0.5 AirMile for partner airlines, 1 Mile = Re. 0.45 for travel related categories, 1 Mile = Re. 0.30 for utility, fuel and retail categories, and 1 Mile = Re. 0.20 for other categories.
Rs. 3,000 (plus applicable taxes)
See additional details for Citibank PremierMiles Credit Card
Up to 2,500 Reward Points
1 Reward point per Rs. 125 spent and 10 Reward Points per Rs. 125 spent on departmental stores.
A discount of up to 20% on dining at partnered restaurants.
The Reward Points you earn can be redeemed against Air Miles, product catalog, or cash back whenever you want with a rate of 1 RP = up to Re. 0.30.
Rs. 1,000 (plus applicable taxes)
See additional details for Citi Rewards Credit Card
0.5% cashback on all spends and a 5% cashback on telephone bills, movie tickets, and utility bill payments.
Up to 20% discount on dining across participating restaurants.
Cashback is automatically credited to your statement in a multiple of Rs. 500.
Rs. 500 (plus applicable taxes)
See additional details for Citi Cash Back Credit Card
250 Turbo Points as a welcome gift
1 Turbo Point per Rs. 150 you spend, 2 Turbo Points per Rs. 150 you spend at supermarkets, and 4 Turbo Points on every Rs. 150 spent on fuel.
Up to a 20% discount on dining across several participating restaurants.
For redemption against fuel, 1 TP = Re.1, for other categories 1 TP = Re. 0.25 to Re. 0.35, and for AirMiles, 1 TP = 0.75 Airmile/Intermile.
Rs. 1,000 (plus applicable taxes)
See additional details for IndianOil Citi Credit Card
3 Shoppers Stop vouchers worth Rs. 500 each, and 500 First Citizen Reward Points on your first transaction.
14 First Citizen Reward Points on every Rs. 200 spent at Shoppers Stop and 10 First Citizen Reward points on every Rs. 200 spent at Shoppers Stop on other brands and 2 First Citizen Reward Points on every other spend of Rs. 200.
Get up to a 20% discount on dining at various participating restaurants.
The First Citizen points earned will be automatically transferred to the Shoppers stop, and you can redeem the points available at Shoppers Stop instantly. 1 First Citizen Point = Re. 0.60.
Rs. 500 (plus applicable taxes)
See additional details for First Citizen Citi Credit Card
It is a Reward Points based shopping credit card. It earns you-
Citi Cashback credit card is one of the best cashback shopping credit cards in the market. You earn 5% cashback on telephone and utility bill payments and movie ticket purchases and a 0.5% cashback on all other spends. The cashback is automatically credited to the card’s statement balance in multiples of Rs. 500. You also get dining, travel and lifestyle benefits with this card.
The First Citizen credit card by Citibank is another entry-level shopping credit card by the bank. You get Reward Points as First Citizen Reward Points which can be redeemed at Shoppers Stop stores. You earn-
Apart from these Reward Points benefits, you also earn a 15% discount and cashback on flight ticket bookings on travel websites including MameMyTrip, Booking.com, etc.
Citi Prestige credit card is a super-premium offering by the bank. From hotel benefits at ITC and Taj hotels to unlimited complimentary lounge access and priority check-in at domestic and international airports, you get a plethora of travel benefits with this credit card. It is a Reward Points based card and earns you-
Citibank PremierMiles credit card is one of the best credit cards in the Indian credit card market in the travel category. The card rewards you as AirMiles. You earn-
The AirMiles earned can be used to make travel bookings, can be transferred to other hotel/airline loyalty programs or redeemed against domestic airport lounge visits. Apart from the AirMiles, you also get an air accident insurance cover worth Rs. 1 crore.
The IndianOil Citi credit card is a fuel credit card by the bank. It earns you Reward Points as Turbo Points which can be redeemed for free fuel at authorized IndianOil outlets. You earn-
1% fuel surcharge is waived off at all Indian Oli filling stations across India.
The following table summarises the Reward Points or Cashback benefits that you get with the aforementioned Citibank credit cards-
|Credit Card||Reward Points / Cashback|
|Citi Rewards Credit Card||
10 Reward Points per Rs. 125 spent on apparel and departmental store.
4 additional Reward Points per Rs. 125 on Amazon, Flipkart and Myntra.
1 Reward Point per Rs. 125 on all other spends.
|Citi Cashback Credit Card||
5% cashback on telephone and utility bill payments and movie ticket purchases.
0.5% cashback on all other spends.
|First Citizen Citi Credit Card||
14 First Citizen Reward points on every spending of Rs. 200 at Shoppers Stop on private brand apparel.
10 First Citizen Reward points on every spending of Rs. 200 at Shoppers Stop on other brands.
2 First Citizen Reward Points on every other spending of Rs. 200.
|Citi Prestige Credit Card||
1 Reward Point for every Rs. 100 on domestic spends.
2 Reward Points for every Rs. 100 on international spends
|Citibank PremierMiles Credit Card||
10 Miles/Rs. 100 spent for airline transactions.
4 Miles/Rs. 100 spent for all other transactions.
|IndianOil Citi Credit Card||
Accelerated 4 Turbo Points for every Rs. 150 spent on fuel purchases.
2 Turbo Points per Rs. 150 spent on groceries and supermarket.
1 Turbo Point per Rs. 150 on all other spends.
The Reward Points earned on your Citi Rewards Credit Card can be redeemed against fuel at Indian Oil outlets, product catalog, Air Miles/InterMiles, and cashback at the following rate:
The cashback is credited to your card’s statement balance in multiples of Rs. 500.
The Miles earned can be redeemed across over 100+ airlines or can be transferred to partner airlines and hotel loyalty programs. The transfer ratio of Miles to other partner airlines/hotel programs is 2:1, i.e. 1 PremierMile is equivalent to 0.5 partner airlines’ Mile. Partner airlines include Cathay Pacific, British Airways, Thai Airways, Malaysia Airlines, Eva Air, Etihad Airways, Singapore Airlines, Qatar Airways, Turkish Airlines and Air India. Apart from these travel-related expenditures, the Miles can also be redeemed for purchasing gift vouchers from Citibank’s Rewards Catalogue, purchases from select retail outlets and for fuel purchases at select Indian Oil refill stations.
To redeem your Turbo Points, you need to visit www.citibank.com/india then click on the option ‘Redeem Reward Points’ under Credit cards. You can redeem your earned Turbo Points against fuel, online shopping, in-store shopping at partner brands, AirMiles/InterMiles, cashback, etc, at the following rate:
The complimentary airport lounge visits offered by the Citibank credit cards is summarised in the table below-
|Credit Card||Complimentary Lounge Access|
|Citi Rewards Credit Card||None|
|Citi Cashback Credit Card||None|
|First Citizen Citi Credit Card||None|
|Citi Prestige Credit Card||Unlimited domestic and international lounge visits with Priority Pass (for primary and add-on cardholders)|
|Citibank PremierMiles Credit Card||
6 domestic lounge access/quarter with MasterCard variant.
8 domestic lounge access/quarter with Visa Signature variant.
|IndianOil Citi Credit Card||None|
The bank requires an identity proof, an address proof and a proof of income to process your credit card application. The following table illustrates the documents accepted as identity proof, address proof and proof of your income.
|Identity Proof||Address Proof||Proof of Income|
To apply for a Citibank credit card-
Although Citibank has announced that it will be exiting the retail banking business in India (including credit card business), the bank officials have assured that they would continue to serve their customers just as they had been. The bank has no plans to shut down its operations in the country, instead, they are looking for a potential buyer to sell off their assets. So you need not worry about this issue before applying for a Citibank credit card.
Citi Rewards is Citibank’s Rewards Redemption portal where you get plentiful options to redeem the Reward Points accrued by you. You can redeem the Reward Points for shopping vouchers, gadgets and accessories, books, movies, dining, flight ticket bookings, hotel reservations, etc.
Citibank Reward Points have lifetime validity (never expire). For the FirstCitizen credit card, ShoppersStop terms and conditions apply.
The shopping vouchers purchased from the Citi Rewards Catalogue are valid for a period of three months, the same is also printed on the voucher as well.
Yes, the Reward Points earned can be adjusted against the card’s statement balance. This facility is available with Citi Rewards Card, IndianOil Citi Card and Citi Prestige Card only. The rate of redemption of Reward Points in each case is as follows-
Yes, you can transfer the Reward Points to partner frequent flyer or hotel loyalty programs. This facility is available on Citi Rewards Card, IndianOil Citi Card, Citi Corporate Card, Citi PremierMiles Card and Citi Prestige Card only.
Yes, you do get a zero liability protection with Citibank credit cards. In case of loss of card, the customer won’t be liable for any fraudulent transaction made with the card. Certain credit cards also come bundled with a complimentary insurance cover against any unauthorized usage of the card.
You can dial Citi bank’s 24×7 customer care number (CitiPhone) 1860 210 2484 to report the loss of card or in case you need any kind of assistance. The bank’s customer care is operational 24×7 only for emergency services. For queries and assistance, the service is available from 9 AM through 7 PM (Monday – Saturday).