By Shubham Sharma
Updated On October 14, 2021

You must generate your credit card PIN to activate your Citibank bank for online purchases or ATM withdrawals. Normally, Citibank sends credit cards to your registered postal address through courier or post. You can use this 4-digit PIN to complete any transactions using their Citibank credit card. Here are mentioned steps that you can follow to generate the PIN on your Citibank credit card.

Citibank Credit Card PIN Generation

Ways to Generate Citibank Credit Card PIN

    • Internet Banking
    • IVRS (Interactive Voice Response System)
    • Through ATM

How to Generate Citibank Credit Card PIN?

Citibank customers can generate their credit card PIN by using the below-mentioned methods.

Through Internet Banking: Citibank customers can use the internet banking service to generate a PIN for their new credit card. The customer needs to register for internet banking to generate a new PIN on your Citibank credit card. Below are provided some steps you can follow to generate the Citibank PIN

Step 1: Get started by logging into your Netbanking account using your username and password
Step 2: Go to Credit Cards option > “PIN Related”
Step 3: Provide your ATM PIN
Step 4: After that, you’ll be taken to a page where you can alter your credit card PIN

Through ATM: The Citibank customer can use ATM service to generate PINs for their new credit card. The customer can use the ATM facility to generate a new PIN on your Citibank credit card. You can use the below-provided steps to generate a PIN via ATM.

Step 1: Insert your credit card in Citibank ATM and choose your preferred language 
Step 2:
Select the “Create PIN using OTP” option
Step 3: 
You shall receive a One Time Password on your registered mobile number
Step 4: Enter the One Time Password
Step 5: Set up a 4-digit PIN of your Citibank credit card
Step 6: Re-enter the PIN and click on ‘Submit’

IVRS (Interactive Voice Response System)

You can also generate the PIN of your new Citibank credit card by using the IVRS service. Mentioned below are some steps you can use to generate a new PIN of your credit card.

Step 1: You need to call on the customer helpline number 1860 210 2484/022 4955 2484
Step 2: Provide your credit card details and then choose PIN services.
Step 3: Choose the option “To self-select credit card PIN”
Step 4: You shall receive an OTP on your registered mobile number
Step 5: Set up your new PIN

How to Change Citibank Credit Card PIN

You change your Citibank credit card PIN by following the below mentioned instructions.

Step 1: Insert your Citibank credit card in the ATM and select your preferred language
Step 2: Provide your credit card PIN details
Step 3: Choose the PIN change option
Step 4: You shall receive the One Time Password sent on your registered mobile number
Step 5: Enter the One Time Password provided
Step 6: Set up a 4-digit PIN and re-enter to confirm
Step 7: Click on Submit
Step 8: You shall receive confirmation from the bank regarding the PIN change.

FAQs:

You can get your card related information by reaching out 24×7 customer helpline number at 1860 210 2484/022 4955 248

A CVV number is a 3-digit code provided on the back of your credit card. You are required to enter the 3-digit code while completing the online transaction.

No, you can not generate the PIN of your Citibank credit card from the other banks’ ATMs.

Yes, an OTP is a part of the verification process and is required to generate or change the PIN of your credit card