A few months after announcing the sale of a part of its credit card portfolio to Federal Bank, Standard Chartered has now published a dedicated migration FAQ page outlining how the transfer will work for affected credit card customers.
The FAQ confirms that eligible Standard Chartered credit card accounts will be transferred to Federal Bank, along with their credit limit, reward points, and outstanding balance. It also explains the consent process for customers who wish to receive a replacement Federal Bank Credit Card.
The migration is expected to take effect after 31st July 2026, as mentioned in the FAQ.
What Will Be Transferred to Federal Bank?
As per the migration FAQ, the following will be transferred to Federal Bank:
- Credit card account
- Existing credit limit
- Outstanding balance
- Reward points
- Overall credit card relationship
This means customers will continue with the same credit limit, retain their accumulated reward points, and any outstanding dues will also move to Federal Bank.
How to Receive Your New Federal Bank Credit Card
Customers who wish to receive a replacement Federal Bank Credit Card can provide their consent in either of the following ways:
- Click “I Agree” on the migration consent page.
- Send ACCEPT to 9702363363.
Additionally, if you continue using your Standard Chartered Credit Card after 31st July 2026, it will automatically be treated as consent, and Federal Bank will issue a replacement credit card.
What Happens If You Decline the Migration Request?
Customers can choose not to receive a replacement Federal Bank Credit Card by clicking “Decline” or sending DECLINE to the specified number.
However, this does not stop the migration of your credit card account.
If you decline:
- No replacement Federal Bank Credit Card will be issued.
- Your Standard Chartered Credit Card benefits will end after migration.
- Your existing credit limit, reward points, and cardholder benefits associated with the Standard Chartered card will cease.
- Any outstanding balance will still be transferred to Federal Bank and must be repaid there.
What If You Don’t Respond to the Migration Request?
The outcome depends on whether you continue using your Standard Chartered Credit Card after 31st July 2026.
| Scenario | Replacement Federal Bank Credit Card | Outstanding Balance |
| No response, but card is used after 31 July 2026 | Yes | Transferred to Federal Bank |
| No response and card is not used after 31 July 2026 | No | Transferred to Federal Bank |
A detailed communication regarding the migration is expected to reach eligible Standard Chartered customers soon.
Bottom Line
The migration of Standard Chartered’s credit card portfolio to Federal Bank has now entered its implementation phase. Through its migration FAQ page, Standard Chartered has clarified how the transition will work, what information will be transferred, and the choices available to existing cardholders regarding the issuance of a replacement Federal Bank Credit Card.
If your card is part of the migration, it’s worth reviewing the FAQs carefully and deciding whether you’d like to receive a new Federal Bank Credit Card. More details, including the replacement card variants and migration timelines, are expected to be announced as the process progresses.
Meanwhile, there is no harm in opting for a Federal Bank Credit Card, as the bank offers a solid portfolio with its own set of benefits. That said, it remains to be seen which Standard Chartered cards will be migrated and what their Federal Bank replacements will be. Not the entire portfolio is expected to be transferred, with newer premium products such as the Standard Chartered Beyond Credit Card likely to remain with Standard Chartered.