By Shubham Sharma
Updated On November 12, 2021

Credit cards are the financial tools that help you to increase the purchasing power of your customers. The cardholders need to be very careful whenever using their credit card to make payments and to prevent any misuse. Axis Bank provides you with various modes through which you can block your credit card. Below are stated some methods you can follow to block your Axis Bank credit card.

Block Axis Bank credit card & apply replacement

Different Methods to Block your Axis Bank Credit Card

Axis Bank cardholders can get their credit card blocked without any hassle. The customer can use the following methods mentioned below to block your Axis Bank credit card.

  • Through the Axis Bank website
  • Through Internet Banking
  • Thorugh Mobile Banking
  • Through Phone Banking
  • Through Axis Aha

Through Axis Bank Website

Axis bank customers can get their credit card blocked in case of loss, theft, or misuse by visiting the nearest Axis bank branch. The Axis bank customers can get their credit card blocked by visiting the Axis Bank website. Below are the mentioned steps you can follow to get your Axis Bank credit card blocked.

Step 1: Get started by visiting the Axis Bank support homepage
Step 2: Choose the “Block and Replace Your Debit/Credit card”
Step 3: Enter your registered mobile number
Step 4: You shall receive an OTP on your registered mobile number
Step 5: Choose your Axis Bank Credit card
Step 6: Click on Submit button.

Following the request, your Axis Bank credit card shall be blocked by the bank, and a replacement credit card will be issued by the bank

Through Internet Banking

Another way to block your Axis bank credit card is using the Axis Bank chatbot Aha. Below are mentioned ways in which you can get your Axis bank credit card blocked.

Step 1: Visit the Axis bank credit card website and click on the Axis Aha! an icon on the website.
Step 2: Enter the “Block Card” in the chatbox
Step 3: Then, log in to your netbanking account using your credentials
Step 4: Enter your MPIN to log into your account.
Step 5: Select your Axis bank credit card that you wish to block
Step 6: Click on the confirm button
Step 7: Enter the OTP received on your registered mobile number

Through Axis Bank Mobile App

Axis Bank cardholders need to link their credit card with a mobile app to access their account. Axis bank customers can block their credit card using mobile apps using the below-mentioned steps

Step 1: Firstly, log in to your account using the user Id and password
Step 2: Go to the Select menu
Step 3 Then, Click on the Services and Support
Step 4: Select the credit cards “block and replace” option
Step 5: Choose your Axis bank credit card you wish to block
Step 6: Press on the “Block and Replace” option provided.

Through Internet Banking

You can block your Axis bank credit card through Internet banking. The customer needs a netbanking account to access their credit card account. Below are stated instructions, you can follow to block your Axis Bank credit card account.

Step 1: Get started by visiting the Axis bank website and log in to your netbanking account using your valid credentials.
Step 2: Go to the Accounts option and choose the “My Credit Cards” option
Step 3: Then, select and click the block credit cards option
Step 4: You will be required to enter your credit card details
Step 5: Once, you have entered your credit card details, you shall receive OTP on your registered mobile number
Step 6: Enter the OTP received on your registered mobile number.

Through Customer Care

The Axis bank customers can call the customer helpline to get their credit card blocked. You can call 1860 419 5555 / 1860 500 5555 this customer helpline number to block their credit card. You will be required to mention your credit card details to the customer executive assigned to you. The customer executive shall validate the details provided to resolve your request. You shall be issued a replacement card.

Through SMS Service
Axis Bank customers can get their credit card blocked their credit card by sending an SMS from your registered mobile number. You can follow these steps to block your Axis Bank credit card using these steps.

SMS “BLOCK XXXX” (XXXX denotes the last 4-digit of your credit card)
Send this respective SMS to 5676782 from your registered mobile number

The bank shall authenticate your card details and block your Axis Bank credit card. You shall be issued a replacement credit card by the bank.

Through Visiting the Branch

The Axis Bank customer can get their credit card blocked by visiting the nearest branch. You will be required to mention your credit card details with the executive. The executive shall authenticate your details provided by blocking your credit card.

How to Replace Your Axis Bank Credit Card?

Axis bank customers can request a replace your credit card by calling the customer care executive helpline provided by the bank. You shall be required to provide your credit card details related to your credit card account.

Alternatively, you can also use your Axis Bank mobile app > Go to banking option > Services > Credit Card > Block and Replace

You shall be charged a replacement fee of Rs 100 on card replacement. However, you are not charged with any replacement fee for Axis Bank ACE Credit Card, Axis Bank Vistara Infinite Credit card, Axis Bank Vistara Signature Credit Card, Axis Bank Vistara Credit Card, Magnus, and Reserve Credit Card, Burgundy Private Credit Card, Axis Bank Aura Credit Card

FAQs:

Axis Bank customers can simply request card block by calling the customer care number at 1860 419 5555 / 1860 500 5555

Axis bank customers charge a fee of Rs 100 for the replacement card.

Axis bank customers unblock their Axis Bank credit cards by calling the customer care number or visiting the nearest bank branch.

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