By Parul
Updated On August 6, 2022

It is important to be careful while making purchases using their credit card. Every customer needs to be very cautious when using their card at the POS terminal and withdrawing cash to prevent any kind of theft or misuse. SBI card provides various modes through which you can block their credit card. Below are stated some ways in which you can block your SBI credit card.
Block SBI credit card

Different Methods to Block your SBI Credit Card

SBI cardholders can get their credit card blocked in case of loss, theft, or misuse. The customer can use the following methods mentioned below to block your State Bank of India credit card.

  • Through Phone Banking
  • Through Mobile Banking
  • Through Internet Banking
  • Through SMS
  • Through  IVR

Through Phone Banking

SBI Card customers can reach out on this toll-free helpline number at 1860 180 1290 with their request. The cardholders can also get in touch at this 39 02 02 02 (prefix your STD  area code). The customers shall be required to mention their credit card details with the customer representative assigned. The executive shall validate your credit card account based upon the details and confirm the request.

Through Mobile Banking

The SBI cardholders can also get credit cards blocked using the mobile banking app. The customer needs to link their credit card to the mobile banking app to access their account.

Below are stated steps you can follow to block your SBI credit card.

Step 1: To get started, login to your mobile banking app using your credentials
Step 2: Go to the menu option
Step 3: Choose the Service Request option
Step 4: Press the Report Loss/Stolen option
Step 5: Select your card number.
Step 6: Click on Submit and select the same

The customer representative shall process your card block request and shall issue a replacement card.

Through Internet Banking

The SBI customers need to register for the netbanking service to access their credit card account. Below are state ways steps you can follow to block your credit card account through internet banking.

Step 1: Firstly, login to your netbanking account using your credentials
Step 2: Hoover onto the Request tab
Step 3: Select the Report Lost/ Stolen Card option
Step 4: Press on the card number and report your lost card
Step 5: Choose the “Reissue Card” option
Step 6: Click to Submit your request

The bank will block your credit card and a replacement card shall be issued to the customer.

Through IVR

SBI cardholders can call this customer care number at 1860 180 1290 or 39 02 02 02 to use the IVR facility. While on-call press 2 to report the lost credit card. You shall be required to mention your card details to request a card block on their account.

Through SMS Service

SBI cardholders can block their credit card by sending SMS to the customer care number. The executive needs to the SMS from their registered mobile number.

SMS BLOCK XXXX to 5676791 (XXXX Last 4-digit of their SBI card)

The bank shall block your SBI card and authenticate the card details provided by the customers.


Yes, you shall be charged a fee of Rs 100 on the issuance of a replacement card by the bank

You need to SMS BLOCK to 5676791 from your registered mobile number to block your SBI credit card

The bank will issue a new credit card with 2-10  working days to the customer.

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