Kotak Mahindra Bank Credit Card Customer Care Number/ Email ID

Kotak Mahindra Bank offers the best in class service when it comes to providing support to the customers and resolving their issues or queries. You can connect with a customer support executive by calling on the toll-free 24/7 customer helpline. In addition to this, you can get all the information related to your Kotak Mahindra Bank credit card through the SMS banking facility provided by the bank. Following is the detailed information about the Kotak Mahindra bank credit card customer care helpline numbers, email addresses, postal addresses, etc

Kotak Mahindra Bank 24/7 Customer Helpline

Kotak Mahindra Bank customers can reach out to the customer service with queries and complaints at the 24/7 customer helpline number. The customer can request assistance by calling the below-mentioned number and ask for help related to banking and credit card queries.

• For Banking and Credit card-related calls the customers can call at the above-mentioned number anytime
• For 811 related queries, the customers can call the above-mentioned number between Monday to Saturday between 9:30 am to 6:30 pm.
• For information related to loans, the customer can reach out at the above-mentioned number between Monday to Saturday between 9:30 am to 6:30 pm.

Kotak Mahindra Bank Customer Care for NRI Customers

International customers can contact the 24/7 toll-free customer helpline numbers to request service. These are specific country-based helpline numbers for the Kotak Mahindra Bank customer living abroad.

• Foreign customers can also use the abroad helpline number at (+91 22 6204 2001) to request service. The customer will be charged per the rate applicable.
• Corporate bank customers can contact only during business hours.

How to report fraudulent transactions on your Kotak Mahindra Bank Credit Card?

Kotak Mahindra Bank customers can report fraudulent transactions on their Kotak Mahindra credit card by reaching out at 1800 209 0000. This customer helpline number is operational 24/7 to report any unauthorized transaction made using your Kotak Mahindra Bank credit card.

Kotak Mahindra Bank SMS Service

Kotak Mahindra Bank customers can use the SMS service to get necessary information related to their credit cards. The bank customer can simply send an SMS to the Kotak Mahindra Bank at 5676788 or 997 105 6767 from your registered mobile number.

Kotak Mahindra Bank Customer Care Email ID

Kotak Mahindra Bank customers can write an e-mail requesting service in case of any queries and complaints. Provided below is the list of emails as per the service rendered.

Banking through WhatsApp by Kotak Mahindra Bank

Kotak Mahindra Bank also Whatsapp banking to its customers through which you can all get information or raise queries related to banking or credit cards. All you need to do is give a missed call on 9718566655 through to registered mobile number with the bank. Then, add this number 022 6600 6022 in your contacts. Send the Message ‘help’ on the mentioned number through your WhatsApp. Follow the screen instruction and enter the OTP received on your registered mobile number.

Kotak Mahindra Bank Registered Office

You can also reach out to the Kotak Mahindra Bank registered office with your queries or request assistance from the bank. The Kotak Mahindra bank registered office address is mentioned below.

Registered Office27 BKC,
C 27, G Block,
Bandra Kurla Complex,
Bandra (E),
Mumbai – 400051

You can email [email protected] to report any security-related issues, scams, or vulnerabilities involving Kotak Mahindra Bank systems and services.

Grievance Redressal

In case you with the response provided by them with respect to the service provided by the bank you can always reach out to the Kotak Mahindra Bank grievance redressal with your problem. Kotak Mahindra Bank 4-level tiered grievance mechanism to provide a solution to the issues raised by the customer.

Level 1: You can submit your complaint by requesting service through net banking, calling customer care, visiting the nearest branch, or through courier.

Level 2: In case your query is still unresolved, you can write a mail to the Service Assurance center or fill the grievance redressal forum.

Level 3: If you did not get a satisfactory response to your query you can get in touch with the nodal officer.

Name Mrs. T. Kamat.
Address: Kotak Infinity, 5th floor, Zone I, Bldg No. 21,
Infinity Park, General AK Vaidya Marg, Malad (E),
Mumbai – 400097
Mon to Fri (10.00 am to 6.00 pm)*

Level 4: You can reach out to the principal nodal officer if the issue is still unresolved by the bank at below-mentioned address

Name: Mr. Kamlesh Vora
Address: Kotak Infinity, 5th floor, Zone-II, Bldg No. 21,
Infinity Park, General AK Vaidya Marg, Malad (E),
Mumbai – 400097
Mon to Fri (10.00 am to 6.00 pm)*