By Divya Shokeen
Updated On November 22, 2021

Karur Vysya Bank is also known as KVB Bank is one of the oldest banks providing financial kvb credit card customer care support to the small textile industries. The bank also offers credit cards to its customers apart from other banking and financial services. To maintain a good relationship with the customers the bank also provides good customer support services. The customers can call on the 24×7 customer care helpline number 1800-419-6500/022-40426031 to escalate their credit card complaints.

Phone Banking

To submit the KVB credit cards complaints, the customers can call on the domestic KVB credit card customer care number 1860-258-1916. You can also contact the customer support services from outside India on +91 44-66217600.
In case you are not satisfied with the KVB credit card customer care services, you can write a mail addressing your issue and mail it to [email protected] or to [email protected]
You can also contact the bank on 24×7 helpline numbers 1800-419-6500/022-40426031.

Write To Bank

On not receiving a satisfactory response from the bank, you can write a letter mentioning your credit card complaint reference number, credit card number, name, contact details, and complaint description and courier it to one of the two below-given addresses:

First Address:

THE KARUR VYSYA BANK LIMITED,
Registered & Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S., Karur – 639002.
Phone : 04324 – 269000 Fax : 04324 – 225514
CIN: L65110TN1916PLC001295

Second Address:

THE KARUR VYSYA BANK LIMITED,
Credit Card Cell,
338/1, Uffizi Building – First Floor,
Avinashi Road,
Peelamedu,
Coimbatore, Tamil Nadu, 641004

Grievance Redressal Mechanism

Level 1: Branch Level

On the branch level, you can submit your credit card queries by calling the KVB credit card customer care numbers 1860-258-1916/1800-419-6500 or by writing a mail and sending it to [email protected] or to [email protected]
While writing a mail kindly mention your credit card number, complaint reference number, name, and complaint description.

Level 2: Divisional Offices

The customers after getting no response or unsatisfactory reply from the bank can contact the divisional branch to submit their credit card complaints. To escalate the complaint the customers can refer to the below-given addresses of divisional offices and contact details:

Divisional Office Address Contact Details
Ahmedabad First Floor,
Motilal Centre,
Near Sales India Showroom,
Ashram Road,
Ahmedabad - 380009
079-27540091,
079-27540491
Bangalore NO. 6 Vasavi Temple Road,
Sajjan Rao Circle,
Visveswarapuram,
Next To Sri Vasavi Temple,
Bangalore - 560004
080-26623206,
080-26623208
Chennai Urban KVB Towers,
I Floor,
568 Anna Salai,
Teynampet,
Chennai - 600018
044-24305468,
044-24305467
Coimbatore NO. 1498-C,
III Floor,
KVB Towers,
Avinashi Road,
Peelamedu,
Coimbatore - 641004
0422-2591119,
0422-2591120
Delhi 3rd Floor,
No. 6,
Pusa Road,
Opposite To Metro Pillar No. 80 Karol Bagh,
New Delhi,
Delhi - 110005
011-28758375,
011-28758376
Ernakulam K.C. Centre,
2nd Floor,
Opp. North Police Station Chittoor Road,
Kacheripady,
Ernakulam,
Kerala - 682018
0484-2396461,
0484-2395461
Hyderabad  5-8-363 To 365 (Second Floor),
Chirag Ali Lane,
Abids,
Hyderabad - 500001
040-23206063,
040-23206064
Cental Forex Processing Centre Unit No.156/4 2nd Floor,
Jeevan Anand Building,
No.556 Anna Salai, Teynampet,
Chennai, Tamil Nadu - 600018
044–24302608,
044–24302609
Karur No. 633-637,
I St Floor,
Jawahar Bazaar,
Karur - 639001
04324-261673,
04324-261674
Kolkata 15, First Floor,
Bondel Road,
Ballygunge,
Kolkata - 700019
033-22900749,
033-22900752
Madurai 16, I Floor,
Gayathri Illam,
A.A.Road,
Gnanaolivupuram,
Madurai - 625016
0452-2604734,
0452-2600113
Mumbai 954 ,Appasaheb Marathe Marg,
Gayatri Tower, Prabhadevi,
Mumbai - 400025
022-24367021,
022-24367691
Salem I Floor, 269-A,
Bharathi Street,
Swarnapuri Alagapuram,
Salem - 636001
0427-2440075,
0427-2440078
Tambaram Sba Complex,
7/73 I Floor ,
Venkatesa Choudhary Street,
West Tambaram,
Chennai - 600045
044-22267057,
044-22267047
Tirupathi 6-8-1250,
1st Floor, Priya Towers,
Ngos Colony,
K.T. Road,
Near Anna Rao Circle,
Tirupati,
Andhra Pradesh - 517501
0877-2232169,
0877-2235369
Trichy D-54 Ground Floor,
L.I.C. Building ,
Bharathiar Salai,
Cantonment,
Trichy - 620001
0431-2412459,
0431-2410360
Vijayawada 38-8-46,
I Floor,
Gayathiri Nilayam,
Opp. A.I.R,
Labbipet,
M.G.Road,
Vijayawada - 520010
0866-2485703,
0866-2485704
Villupuram D.No:15,
I Floor,
G.V. Farms Building,
Mampazhapattu Road,
Villupuram,
Tamil Nadu - 605602
04146-229366,
04146-229367
Visakhapatnam  D.No: 47-10-15,
Shop No.1,
A.G Avenue, First Floor,
Opp: Pollocks School,
2nd Lane,
Dwarakanagar Visakhapatnam, Andhra Pradesh - 530016
0891-2500191,
0891-2511706

Level 3: Banking Ombudsman

If you are still unsatisfied with the bank’s response or after exhausting the above-mentioned levels, the customer can approach the banking ombudsman to resolve their issue. Banking ombudsman is the fastest way provided by the RBI to customers to get their grievances resolved.

FAQs:

Yes, the bank charges applicable fees on calling on the customer care services to submit your credit card complaints or queries.

KVB Bank provides 24×7 emergency numbers 1800-419-6500/022-40426031 to its customers to get their credit cards blocked when it is lost.

Yes, you can call on the customer care number to know the credit limit of your credit card.

Yes, you can call on customer care to know the mini statement of your account. Follow the instructions provided by the IVR machine to the details of your account.

Sign up for the Card Insider Weekly Newsletter!

By providing my email address, I agree to cardinsider.com’s  Privacy Policy

Thanks For Subscribing!

Please confirm the email address

Please verify your email address