HSBC Bank Credit Card Customer Care Number/E-Mail ID

The Hongkong and Shanghai Banking Corporation Limited, also popularly known as HSBC Bank is a UK-based company with its headquarter in Mumbai. HSBC Bank provides one of the best customer experiences to its account holder while delivering best-in-class products and services to its customers. You can always reach out to the HSBC Bank customer executives with your HSBC Bank credit card queries when in need of support and assistance. HSBC Bank provides solutions to queries by phone banking, Internet Banking, Live Chat, or Secure Message.

HSBC Bank Helpline Number for Resident Customers

In case of any queries or complaints, the resident customers can contact the following numbers for support or assistance for your HSBC Bank credit card.

Customer	For Residents within India	For Residents Abroad
HSBC Premier accountholders	1800-266-3456 1800-120-4722	(+91)-80-71898001 (+91)-80-71898001
HSBC Personal Banking and Credit Cards	1800-267-3456 1800-121-2208	(+91)-40-61268002 (+91)-80-71898002
HSBC Business Banking Customers	1800-274-3211	(+91)-22-50166043
For general queries for Retail Banking customers	1800-419-5400 1800-123-2979	(+91)-40-61268004 (+91)-80-71898004

• The Mobile Banking services are 24×7 available for HSBC Bank Premier customers 24×7
• Mobile Banking services are available for queries from 6:30 am to 8:30 pm for Personal Banking & Credit Cards.
• To report loss or misuse of your HSBC Bank credit card or account, stop cheque, etc emergency services are 27×7 available
• The Business Banking customers (Retail) can contact Monday to Friday between 8:00 am to 7:00 pm and 8:00 am to 4:00 pm on Saturday.
• Working hours for retail business banking HSBC net queries Monday to Friday 9:30 am to 6:30 pm

HSBC Bank Helpline Number for Non- Resident Customers

Given below are the helpline numbers provided by the HSBC Bank for support and assistance related to your queries and complaints.

Locations	Toll Free Number for support and assistance
Within India	1800-2090100 / 1800-1212209
Canada	1833- 3863370
HongKong	80-0938181
Indonesia	0078030165151
UK	08-000489157
Australia	1800-953852
China	1080-07142932, 1080-01402946
Austria	08-00296718
Ireland	1800-948637
France	0800-904636
Denmark	80-254085
Netherlands	0800-0238310
Thailand	1800-014029
Italy	0800-582749
Germany	0800-0800116
Singapore	800- 1014362
United Arab Emirates	80001830251
Switzerland	0800-894680
USA	1833-9982278

* NRI customer calls made to India from abroad will be charged at local rates. The NRI customer can contact customer helpline using this number (+91) – 40 – 6126-8007 or (+91) -80 – 7189 – 8007

HSBC Customer Helpline Number For Credit Card

For queries and support required related to credit cards the HSBC Bank customers can contact the following numbers mentioned below

Credit Card related queries – 1800 267 3456 / 1800 121 2208

For card activation HSBC credit  card customers can contact (+91) – 40 – 7189 8003/ (+91) – 80 – 7189 8003

How to request service with HSBC Bank?

HSBC Bank customers can request service for customer support using the following ways

• HSBC Bank customers can request service through Internet Banking by visiting HSBC Bank’s official website, or click here in case you are already registered.
• You can also raise a service request using the HSBC Bank phone banking service. A customer executive shall be assigned to you by the bank to provide you necessary support and assistance as required.
•  Or you can request a service by visiting your nearest HSBC Bank branch.

Grievance Redressal

In case of any complaints and queries related to your account, you can register your complaints by filing an online form application. Based upon which you shall be provided with a resolve within 10 days of filing the complaint. As a part of HSBC Bank’s second stage escalation process, you can write to the nodal officers based upon their region.

Nodal Officers	Address	Location
Ms. Soumya P Rajam	6-3-1107 & 1108, Raj Bhavan Road, Somajiguda, Hyderabad – 500082	Andhra Pradesh
Mr. Vivek Pal	SCO 1, Sector 9-D, Chandigarh – 160017	Chandigarh
Mr. Sandeep Kumar Sharma	Birla Towers, 25 Barakhamba Road, New Delhi – 110001	Delhi / Haryana / Uttar Pradesh
Ms. Barkha Mishra	Mardia Plaza, C G Road Ahmedabad – 380006	Gujarat
Ms. Bavitha Kaveri	No – 7, M.G.Road Banglore Karnataka – 560001	Karnataka
Ms. Suneeta Sudhakaramenon	Pulikkal Estates. M G Road, (Near Medical Trust Hospital), Kochi – 682016	Kerala
Mr. Arijit Chakraborti	46B, Asha Mahal, Dr G Deshmukh Marg, Mumbai –  400026	Maharashtra
Mr. Ashish Misra	61-A, Sardar Patel Marg, C-Scheme, Jaipur – 302001	Rajasthan
Mr. Santosh Anand	Rajalakshmi, No 5 & 7 Cathedral Road, Chennai – 600086	Tamil Nadu
Ms. Sheetal Mundle	31, BBD BAG, Dalhousie Branch, Kolkata – 700001	West Bengal