AU Credit Card PIN Generation & Change Methods
- Updated On: 5 January, 2026
AU Bank has gained considerable popularity due to its customer-centric approach and providing reward credit cards and 24/7 customer assistance. It offers various services, including savings accounts, loans, and investment products.
Generating a new PIN can be done easily through online banking or AU Bank’s mobile app. Simply log in, navigate to the credit card section, and follow the prompts to create a unique PIN. If you need to change your existing PIN, you can do so via similar online methods, or even by visiting a bank branch or using an AU Bank ATM. This flexibility ensures you can always keep your PIN secure and updated whenever needed.

Ways to Generate a PIN on Your AU Credit Card
Generating a new PIN for your AU Credit Card is very simple. You can easily create one through online banking, the AU 0101 mobile app, or by contacting customer service. These methods provide the freedom to guarantee your PIN is secure and personalized to your preference.
PIN Generation through Online Banking
- Log in to Online Banking: The first step to generating your PIN through online banking is to log in to your AU Bank account using your credentials.
- Navigate to Credit Card Management: Once logged in, locate the section for managing your credit cards. This could be under “Accounts,” “Credit Cards,” or a similar tab.
- Select PIN Generation: Look for an option related to PIN management. You may find an option to generate a new PIN here.
- Follow the Prompts: The online banking system will guide you through the process of entering a new PIN. Make sure that your PIN is unique, memorable, and doesn’t contain easily guessed information such as birth dates or sequential numbers.
AU 0101
- Access the App: Open the AU 0101 mobile banking app on your smartphone and log in.
- Locate Your Credit Card: Navigate to your credit card options within the app.
- Choose PIN Settings: Find the option for PIN management and select it to generate a new PIN.
- Confirm Your Selection: The app will prompt you to enter and confirm your new PIN.
Customer Service Assistance
- Call Customer Care: If you prefer to speak to someone or are facing issues with online methods, you can call AU Bank’s customer service.
- Provide Verification Information: Be prepared to provide necessary details for identification, such as your account number, name, and perhaps your address.
- Request PIN Generation: Ask the customer service representative to help you generate a new PIN. They will guide you through the process.
How to Change Your AU Credit Card PIN?
There are several ways to change your AU Credit Card PIN. You can do it online through your banking account, via the AU 0101 mobile app, in person at a bank branch with a representative, or at any AU Bank ATM by following the on-screen instructions.
Change PIN via Online Banking
- Log in to Your Account: As with the generation process, start by logging into your online banking account.
- Navigate to Credit Card Management: Head back to the credit card section.
- Select Change PIN: Look for the option to change your PIN and select it.
- Input New and Old PINs: You will usually need to enter your current PIN, then your new PIN, and confirm it.
AU 0101 Mobile Banking App
- Open the App and Log In: Access your AU 0101 mobile banking app.
- Choose Your Credit Card: Go to the credit card management section.
- Select Change PIN Option: Click on the change PIN option and enter your old and new PINs as required.
In-Person at Bank Branch
- Visit Your Local AU Bank Branch: For those who prefer face-to-face interaction, visiting a branch can be beneficial.
- Speak to a Bank Representative: Request assistance in changing your PIN. You may need to fill out a form or provide identification for security purposes.
ATM Change Method
- Insert Your Credit Card: Use any AU Bank ATM and insert your credit card.
- Select the PIN Change Option: Follow the on-screen instructions to select the option to change your PIN.
- Enter Your Current PIN: Input your current PIN and then follow the prompts to set a new one.
FAQs:
How can I generate a new PIN for my AU Credit Card?
You can generate a new PIN through online banking, the AU 0101 mobile banking app, by calling customer service, or by visiting a bank branch.
Do I need to provide ID when changing my PIN in person?
Yes, when changing your PIN in person at the bank, you may need to provide identification for security purposes.
What should I do if I forget my PIN?
If you forget your PIN, you will need to generate a new one using one of the available methods, such as online banking or customer service.
Can I change my PIN at an AU Bank ATM?
Yes, you can change your PIN at any AU Bank ATM by inserting your credit card, selecting the PIN change option, and following the on-screen instructions.
