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Federal BankAU Bank is a private bank that not only provides banking services like credit cards, debit cards, etc, but also offers excellent and supportive customer care services. The bank continuously strives to enhance its customers’ experience by providing seamless services and a 24/7 customer support base. You can reach out to AU Bank’s customer support services via their customer care number, email, or by writing a letter. Keep reading to know the customer care number, email address, and other informative details regarding AU Bank’s customer support services.
AU Bank Credit Card Customer Care Number
AU Bank provides its customers with a 24×7 customer care number to escalate their credit card complaints by calling the numbers given below. It also provides e-mail support to NRIs so that they can escalate their issue seamlessly.
| Customer Support | Contact | |
| 24X7 Customer Care | Toll-Free
1800 1200 1200 1800 26 66677 0141 – 3071800 |
[email protected] |
| Specific for Credit Cards | Toll-Free
1800 1200 1500Non-Toll Free 0141-7141100 0141-4455000 |
[email protected]
[email protected] (For Vetta, Zenith, and Zenith+ customers) [email protected] (Reward Points Related) [email protected] (For Commercial Credit Cards Customers) |
| NRI Services | – | [email protected] |
You can also connect to AU Bank via video call. Click here to connect.
Grievance Redressal Mechanism
If unsatisfied with the response of customer support, you can further escalate your complaints via these officers.
Details of Regional Nodal Officer
| Prashant Kasliwal | Rajasthan | AU SMALL FINANCE BANK LIMITED
Plot No. C-6, Harikishan Somani Marg, Ajmer Road, Jaipur, Rajasthan, PIN – 302001 +91 73400 12367 |
| Manish Ghosal | Madhya Pradesh | AU SMALL FINANCE BANK LIMITED
6th Floor, Dhan Trident Block No. B-3, PU-4, Building, Near Vijay Nagar, AB Road, Indore – 452010 +91 8108119708 |
| Naveen Aggarwal | Himachal Pradesh, Punjab, Union
Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. |
AU SMALL FINANCE BANK LIMITED
SCO 45 – 46, Sector 8 C, Chandigarh, PIN – 160018 +91 97733 80617 |
| Deep Patel | Gujarat | AU SMALL FINANCE BANK LIMITED
Ground Floor, N-9, 24th Main, J.P. Nagar 1st Phase, Bangalore- 560078 +91 8306994023 |
Check the complete list of AU Bank Regional Nodal Officers here.
Details of the Principal Nodal Officer
Mr. Deepak Babber
AU SMALL FINANCE BANK LIMITED
Bank House, 6th Floor, Mile 0, Ajmer Road,
Jaipur, Rajasthan, PIN – 302001
Contact Number: 0141-6660645
Email ID: [email protected]
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