AU Bank Credit Card Customer Care Number/E-mail ID
- Updated On: 28 May, 2026
AU Bank is a private bank that not only provides banking services like credit cards, debit cards, etc, but also offers excellent and supportive customer care services. The bank continuously strives to enhance its customers’ experience by providing seamless services and a 24/7 customer support base. You can reach out to AU Bank’s customer support services via their customer care number, email, or by writing a letter. Keep reading to know the customer care number, email address, and other informative details regarding AU Bank’s customer support services.

AU Bank Credit Card Customer Care Number
AU Bank provides its customers with a 24×7 customer care number to escalate their credit card complaints by calling the numbers given below. It also provides e-mail support to NRIs so that they can escalate their issue seamlessly.
| Customer Support | Contact | |
| 24X7 Customer Care | Toll-Free
1800 1200 1200 1800 26 66677 0141 – 3071800 |
customercare@aubank.in |
| Specific for Credit Cards | Toll-Free
1800 1200 1500Non-Toll Free 0141-7141100 0141-4455000 |
creditcard.support@aubank.in creditcard.priority@aubank.in (For Vetta, Zenith, and Zenith+ customers) customercare@rewardz.aubank.in (Reward Points Related) corpcc.support@aubank.in (For Commercial Credit Cards Customers) |
| NRI Services | – | nriservices@aubank.in |
You can also connect to AU Bank via video call. Click here to connect.
Grievance Redressal Mechanism
If unsatisfied with the response of customer support, you can further escalate your complaints via these officers.
Details of Regional Nodal Officer
| Name | Region | Address, Contact Number & Email ID |
| Bharat Singh | Himachal Pradesh, Punjab, the Union Territory of Chandigarh, Panchkula, Yamuna Nagar, and Ambala District of Haryana. | AU SMALL FINANCE BANK LIMITED
1st Floor Plot no. 24, Ring Road Lajpat Nagar – IV, New Delhi – 110024 +91 99583 36668 rno.haryana@aubank.in |
| Naveen Aggarwal | Union Territories of Jammu &
Kashmir and Ladakh |
AU SMALL FINANCE BANK LIMITED
Sh. Hardev Singh, Khasra No. 8, Shivaji Chowk, Sector 14, Ground Floor, Near Zorawar Singh Chowk, Nanak Nagar, Bahu Plaza Jammu – 180004 +91 97733 80617 rno.jammu@aubank.in |
| Rahul Gupta | Madhya Pradesh | AU SMALL FINANCE BANK LIMITED
6th Floor, Benchmark Business Park, Block No. A3, Bombay Hospital Road, Indore – 452010 +91 91166 37034 rno.bhopal@aubank.in |
| Pankaj Agarwal | West Bengal | AU SMALL FINANCE BANK LIMITED
56A, Hemanta Basu Sarani, Stephen House, BBD Bag, KOLKATA-700001 +91 8905111320 rno.Kolkata@aubank.in |
Check the complete list of AU Bank Regional Nodal Officers here.
Details of the Principal Nodal Officer
Mr. Pankaj Gupta
AU SMALL FINANCE BANK LIMITED
CP3–235, Industrial Area, Apparel Park, Mahal Road, Jagatpura
Jaipur, Rajasthan, PIN – 302022
Contact Number: 0141-6660645
Email ID: pno@aubank.in
FAQs:
Can I submit my complaints via these customer care numbers?
Yes, you can submit complaints regarding AU Bank Credit Cards or services via these customer care numbers.
Can I contact AU Bank Customer Support 24*7?
Yes, you can contact AU Bank Customer Support 24*7 at 1800 1200 1200 and 1800 26 66677 for any complaints or queries.
