By Kartik Kanwar
Updated On May 17, 2024

When using a credit card, every cardholder must exercise extreme caution. You should never give out your card number, expiry date, CVV number, or PIN to anyone. Customers should be extremely cautious with these particulars. American Express cardholders have many alternatives for blocking their AmEx credit cards in case they are stolen or misplaced.
block American Express Credit Card and apply replacement

Different Methods to Block your American Express Credit Card

American Express cardholders can get their AmEx credit card blocked without any hassle. Following are the methods to block your American Express credit card.

  • Through Mobile Banking
  • Through Phone Banking
  • Through Post

Through Mobile App

American Express provides its customers with a mobile banking facility to link their credit card to the mobile app. The cardholders need to log in to their American Express and navigate through the accounts tab. You can block your card by visiting the account management section.

Through Customer Care

The American Express customers can get their credit card blocked by reaching the customer helpline. You can reach the customer helpline number at 1800-419-2122 to get your credit card blocked. You will be required to mention your credit card details to the customer supervisor allotted to you. The customer executive shall validate the provided details to the request resolved. You then shall be issued a replacement credit card.

Through Post

American Express cardholders can reach out on this address with the request to block your credit card at this address

American Express Banking Corp.,
Cyber City Tower C,
DLF Building No. 8,
Sector-25, DLF City
Ph II Gurgaon- 122002.

How to Apply for a Replacement Card?

American Express cardholders can apply for a replacement card using the below mentioned steps.

Step 1: Login to your American Express Online account or set up American Express Online  Account
Step 2: “Order a replacement Card for damaged, lost or stolen Cards’ under ‘Card Management’ go to  “Account Managment” link
Step 3: Verify and specify the for card replacement
Step 4: You shall receive your card via post which you can activate online or AmEx app.

How to Report Loss/Theft/Misuse on your American Express Credit Card?

Below are mentioned steps you can follow to get your American Express credit card in case of loss/theft/ misuse. The customer need to file an FIR (First Information Report) with the nearest police station and send a copy of the FIR file a detailed report to the American Express along with the copy FIR. In case, the misplaced card is found by the customer, it should not be used.


American Express customers can simply request card block by reaching the customer care number at 1800-419-2122
If you block your American Express credit card, you won’t be able to complete transactions.
The customers are charged with ab fee of Rs 100 on replacment card.