By Shubham Sharma
Updated On March 13, 2024

Like other popular card issuers in India, the YES Bank also offers a constant and high-end experience to its customers and constantly yes bank credit card customer care strives for building a long-lasting relationship with its customers by providing them with various access channels to resolve their queries. If you are a YES Bank credit card customer and you have any queries regarding any services provided by the bank, you can contact the bank officials anytime and get your doubts resolved in seconds. Not only by calling, but you also get an option to send your queries via email or by post. If your issue remains unresolved beyond the stipulated time period, you can seek redressal for grievances. Following is the detailed information about the YES Bank credit card customer care helpline numbers, email addresses, postal addresses, etc.

YES Bank Credit Card Customer Care Numbers

YES Bank customers can get in touch with the customer representative at the 24/7 toll-free number to raise a request. For any credit cards related queries, you can call on any of the following YES Bank Credit Card helpline numbers.

Customers  Helpline number
For Every Customer 1800 103 1212
For YES FIRST Exclusive Customers 1800 103 6000
For NRI Customers +91 22 49350000  

YES Bank Credit Card Queries/Complaints

Following is the list of queries and complaints that you can get resolved by contacting YES Credit Card customer care:

  • Report lost/stolen card: If you have lost your YES Bank Credit Card, you can report it immediately to the bank by contacting the YES Bank customer care so that they can get your card blocked at the earliest to avoid any unauthorized or fraudulent transactions.
  • To know basic credit card details: If you want to get basic details like payments due date, the total outstanding balance on your card, credit limit of your card, etc, you can contact the YES Bank customer care anytime and ask the bank officials about the same.
  • To upgrade your credit card: If you want to get a higher credit limit or to upgrade your credit card to a premium one, you can contact YES customer care regarding the same. The bank officials will help you in every possible way to get your tasks done.
  • Generate/Change Your Credit Card PIN: If you want to change or generate your YES Bank Credit Card’s PIN, you can call on the YES Bank Credit Card toll free numbers to get assistance for the same.
  • Register Your Credit Card for Net Banking: If you want to register your credit card for YES net banking services, you can contact YES Bank customer care and ask the bank executives to assist to on the sam.e They will either guide you how you can do the same or they will register your card for net banking after asking for a few details.

YES Bank Credit Card Customer Care Email ID

YES Bank customers can reach out to the customer’s service executive by sending mail with their queries and complaints at the following mentioned email address.

  • You can request service by dropping an email at the following mentioned address [email protected].
  • YES Prosperity credit card customers can reach out at this mentioned email address [email protected].
  • YES First credit card customers can contact at this address [email protected].

YES Bank Credit Card International Helpline Numbers

Foreign customers can contact the 24/7 customer helpline number and request assistance. These are specific country-based helpline numbers for the YES Bank customer living abroad.

Countries Helpline Numbers
USA 1833 380 0149
Canada 1833 491 0559
United Kingdom 800 048 9153
UAE 800 3570 3089

* Foreign customers can also use the abroad helpline number at (+91 22 6204 2001) to request service. The customer will be charged per the rate applicable

YES Bank Grievance Redressal

If you aren’t satisfied with the response or the issue still remains unresolved you can always reach out to the YES Bank grievance redressal with your complaints. YES Bank follows a 4-tiered grievance redressal mechanism to solve your queries.

Level 1:

You can visit the nearest bank branch and contact the customer service center with your queries using any of the modes mentioned above.

Level 2:

If the issue still remains unresolved, you can always reach out to the grievance redressal officer of YES Bank.
– Sangeeta P Head: Grievance Redressal
YES Bank Limited
YES Bank House,
Off Western Express Highway,
Santacruz East, Mumbai 400055
Email: [email protected]
Phone No: 022-39489373

Level 3:

Furthermore, you can also reach out to the Principal Nodal Officer of YES Bank with your complaints.
– Shefali Singh Moza,
Principal Nodal Officer
YES Bank Limited
YES Bank House,
Off Western Express Highway,
Santacruz East, Mumbai 400055
Email: [email protected]
Phone No: 022-39489374

Level 4:

You can contact the banking ombudsman to solve your issue if remains unresolved for more than 30 days.

YES Bank Credit Card Customer Care Postal Address

You can write to the YES Bank head office or at the Regional corporate office about your queries and complaints requesting support or assistance as required.

Head Office– YES Bank Head Office is situated in Mumbai Maharashtra. You can reach out to the bank officials and connect through the following mail [email protected]

Northern Regional Corporate Office– The Regional corporate office is located in Noida, Uttar Pradesh. You can get in touch with the bank officials and connect through the mail at [email protected]

Head Office YES Bank Tower, IFC – 2 15th Floor, Senapati Bapat Marg Elphinstone (W) Mumbai 400 013 Email: [email protected]
Northern Regional Corporate Office YES BANK Ltd, Max Towers, Level 4,5 & 14A Sector 16B, Noida Uttar Pradesh 201301

Other Ways To Contact YES Bank Credit Card Customer Care

Following are a few more easy ways to contact the YES Bank Credit Card customer care for any queries related to a YES Bank Credit Card:

YES Robot

You can get your credit card-related queries/doubts resolved by chatting via the ‘YES Robot’ services offered by the YES Bank. You can find the ‘YES Robot’ at the bottom rightmost corner of the YES bank website. Just click on ‘YES Robot,’ select the option ‘Credit Cards’ and type your queries there. You will get replies in seconds.

Whatsapp Banking

Now, you can also contact the YES Bank Credit card customer care anytime on whatsapp. To activate WhatsApp banking, just give a missed call on +91-829-120-1200 from your registered mobile number. You will receive an SMS with a link that will redirect you to WhatsApp. Simply click on the link and enjoy WhatsApp Banking. You can also avail the Whatsapp banking services by sending ‘Hi’ on +91-829-120-1200 form your registered mobile number.


YES Bank customers can reach out on the 1800 103 6000 24/7 toll-free customer care number with your queries.
You can block your YES Bank credit card by sending an SMS BLKCC< Last 4-digit of your card number> from your registered mobile number.
Yes, you can get the required information related to Reward points accrued on your YES Bank credit card by calling customer care.