By Shubham Sharma
Updated On October 20, 2021

Union Bank of India provides access to various channels to its clients through which union bank of india credit card customer care they can raise their queries. The bank provides customers with a 24/7 toll-free customer helpline that you can connect with to resolve your queries. In addition to this, you can also get in touch with the bank through the mail. Besides that, the bank has a swift grievance redressal system to hear your problems and provide you with the best solution.

Union Bank of India Credit Cards 24/7 Customer Helpline Number

Union Bank of India customers can reach out with their queries and complaints 24/7 customer helpline number. You can information related to your credit card by calling the below-mentioned numbers and request support and assistance.

Reward Points Earning Rate 4 RPs per Rs. 150 spent
Miles Conversion  1 RP = 0.5 Mile (2:1 conversion ratio)
Effective Reward Rate (for redemption against Miles) 1.33% (on redemption of Reward Points against KrisFlyer Miles)

Union Bank of India Customer Helpline for General Queries

If aren’t able to connect with the credit card helpline provided above you call at general customer care number of Union Bank of India.

You can call this toll-free number at 1800 22 22 44 or 1800 208 2244. In addition to this, you can also connect at this number 080 61817110 ( local rates apply)

How to Report Fraudulent Transactions on your Union Bank of India credit card?

Union Bank of India customers can get their credit card blocked in a fraudulent transaction or unauthorized transactions by calling customer care. You can call this helpline number at 1800 22 22 44 or 080 25300175 and get your credit card blocked.

The bank shall dispatch a replacement card once your credit card is blocked. You can also call the abovementioned number in case your credit card gets blocked by mistake.

You can also send a mail with your queries and issues at this email address at [email protected]

Any unauthorized transaction on your credit card statement can be disputed by sending a letter via post along with required proof documents. You can send this letter to this mentioned address.

Union Bank of India,
Credit Card Division,
708, Mercantile House,
Magazine Street, Darukhana, Reay Road,
Mumbai 400010

Union Bank of India Customer Helpline for Overseas Customers

International customers can request service by calling the 24/7 toll-free customer helpline numbers. These are specific country-based helpline numbers for the PNB customer living abroad.

Reward Points Earning Rate 4 RPs per Rs. 150 spent
Miles Conversion  1 RP = 1 KrisFlyer Mile (1:1 conversion ratio)
Effective Reward Rate (for redemption against Miles) 2.67% (on redemption of Reward Points against KrisFlyer Miles)

*NRI customers can also contact this common helpline number +91 80 25302510 related to your credit card.

Union Bank of India Customer Care Email Address

Union Bank of India customers can connect through mail to request support and assistance. The customers can send an email to the credit card division or the customer care division of the Union Bank of India.

Reward Points Earning Rate 2 Reward Points per Rs. 100 on international spends and 1 Reward Point per Rs 100 on domestic spends
Miles Conversion  1 RP = 4 Miles (1:4 conversion ratio)
Effective Reward Rate (for redemption against Miles) 8% (considering the Reward Points earning rate on international spends)

Grievance Redressal

If you are unsatisfied with the response received from the bank, you can raise your queries and issues to the chief grievance officer of the Union Bank of India. You get in touch with the grievance officer at the following address.

Union Bank of India
Operations Department
The Arcade, Tower No. 4,
2nd Floor, World Trade Centre, Cuffe Parade,
Mumbai-400005
Tel: 022-22178871
Email: [email protected]

In addition to this, you can file your complaint online with the Union Bank of India by visiting the grievance redressal page. The customer can fill an online application form along with necessary supporting documents and submit the same online. You will be given a grievance ID once you have submitted your complaint. This ID can be used to track the progress of your complaint online.

How Can I Write My Queries to Union Bank of India?

You can write up your queries and send them through the post at the following mentioned address stated below

Union Bank Bhavan,
Vidhan Bhavan Marg,
Nariman Point,
Mumbai 400 021
Maharashtra, India

FAQs:

You can raise your queries related to the credit cards by calling the 24/7 toll-free customer care number at 1800 223 222.

Yes, you can request service via mail for your card-related issues. You can send mail at this mentioned mailing address at [email protected]

If you are an NRI customer you can call this number +91 80 25302510 with your queries relating to your credit card.

You can get your credit card blocked by sending the mail to [email protected]