By
Kartik Kanwar
Updated On 23 August, 2024
Union Bank of India provides clients access to various channels through which they can raise their queries. The bank provides customers with a 24/7 toll-free customer helpline that you can connect with to resolve your queries. In addition to this, you can also get in touch with the bank by mail. Besides that, the bank has a swift grievance redressal system to hear your problems and provide you with the best solution. The bank is dedicated to providing the best result for customer issues by focusing on accessibility and responsiveness.
Union Bank of India Credit Cards 24/7 Customer Helpline Number
Union Bank of India users can reach out with their queries and complaints 24/7 using their customer helpline number. You can also request support and assistance related to your credit card by calling the number below.
24/7 Toll-Free Number: 1800 425 1515
Union Bank of India Customer Helpline for General Queries
If you can’t connect with the credit card helpline provided above, you can call the general customer care number of Union Bank of India. You can call this toll-free number at In addition to this, you can also connect at this number: 080 61817110 ( local rates apply)
General Helpline Number: 1800 425 3555/ 1800 208 2244
How to Report Fraudulent Transactions on your Union Bank of India credit card?
Union Bank of India customers can block their credit cards for fraudulent or unauthorized transactions by calling customer care. The helpline number is 1800-222-244 or 0802-530-0175.
Once your credit card is blocked, the bank will dispatch a replacement card. You can also call the above-mentioned number in case your credit card is blocked by mistake.
Any unauthorized transaction on your credit card statement can be disputed by sending a letter via post along with the required proof documents to the address mentioned below.
Union Bank of India,
Credit Card Division,
708, Mercantile House,
Magazine Street, Darukhana, Reay Road,
Mumbai 400010
Union Bank of India Customer Helpline for Overseas Customers
Suppose you are an international customer or a non-resident Indian (NRI) with Union Bank of India. In that case, you can avail yourself of customer service by calling the 24/7 toll-free customer helpline number. These helpline numbers serve Union Bank customers residing abroad. NRI customers can also use this common helpline to address concerns regarding their credit cards.
Dedicated number for NRI: +918061817110
Call back facility for NRI customers: +918484848458
Union Bank of India Customer Care Email Address
Whether you need support or assistance or want to address any concerns, simply compose an email and send it to the bank. The bank’s customer care team will promptly assist you with your queries and issues.
Email Address: [email protected]
Grievance Redressal
If you are unsatisfied with the bank’s response, you can raise your queries and issues to the Union Bank of India’s chief grievance officer. You can reach the grievance officer at the following address.
Chief Grievance Redressal Officer: Mr. Pravin Sharma
Address:
‘The Arcade’, 2nd floor,
Tower 4, World Trade Centre,
Cuffe Parade, Mumbai 400005
Tel: 022-46046208
Email: [email protected]
You can submit your complaint to Union Bank of India online by visiting the grievance redressal page. Fill out an online application form and submit the necessary documents. Once you’ve submitted your complaint, you’ll receive a grievance ID. You can use this ID to track the progress of your complaint online.
Write to Union Bank of India
You can write up your queries and send them through the post to the address mentioned below.
Head Office:
Union Bank Bhavan,
Vidhan Bhavan Marg,
Nariman Point,
Mumbai 400 021
Maharashtra, India
FAQs:
You can raise your queries related to the credit cards by calling the 24/7 toll-free customer care number at 1800 223 222.
Yes, you can request service via mail for your card-related issues. You can send mail at this mentioned mailing address at [email protected]
If you are an NRI customer you can call this number +91 80 25302510 with your queries relating to your credit card.
You can get your credit card blocked by sending the mail to [email protected]