PNB Credit Card PIN Generation/ Change Methods
- Updated On: 5 January, 2026
Punjab National Bank has seen a surge in popularity in recent years, with customers looking for reliable banking services in India. It focuses on customer satisfaction and has built a reputation as a trusted bank for both personal and business banking needs. Among all the offerings from PNB Bank, credit cards have become popular for their benefits. They help users manage expenses and earn rewards easily.
Keeping your credit card secure is important, especially when it comes to your Personal Identification Number (PIN). Changing or creating your PNB credit card PIN is easy and helps protect your account. You can do this in a few ways: use the PNB Internet Banking platform, the PNB One mobile app, call customer service, or visit a branch. This article will guide you through each of these options, making sure that you can easily manage your credit card PIN with confidence.
Ways to Generate PIN on Your PNB Credit Card
- PNB Internet Banking
- PNB One App
- Customer Service
- Visiting the PNB Bank Branch
How to Generate the PIN of PNB Credit Card?
Getting a PIN for your PNB credit card is easy. You can choose from several methods to do this:
Using PNB Internet Banking
If you are already enrolled in PNB’s Internet Banking services, this method is quick and convenient.
- Log in to your PNB Internet Banking account.
- Navigate to the ‘Credit Card’ section on the dashboard.
- Look for the option labeled ‘Generate PIN’ or ‘Change PIN.’
- Follow the on-screen instructions, which may ask you to enter some details like your credit card number and your registered mobile number for verification.
- Once your identity is confirmed, you can set a new PIN for your credit card.
Through the PNB One Mobile Banking App
The PNB Mobile Banking App offers a user-friendly way to generate or change your credit card PIN.
- Download and install the PNB One Mobile App from Google Play Store or Apple App Store.
- Log in using your credentials.
- Go to the ‘Credit Card’ option in the app.
- Select ‘Generate PIN’ or ‘Change PIN.’
- Enter the required information for identity verification.
- Set your new PIN and confirm.
By Calling PNB Customer Care
If you are unable to access the Internet or the mobile app, you can always reach out to PNB’s customer care.
- Dial the PNB customer care number.
- Listen carefully to the automated instructions and select the option for credit card services.
- Speak with a customer care representative and request to generate or change your PIN.
- You may need to answer some security questions to confirm your identity before your PIN can be generated or changed.
Visiting the Nearest PNB Branch
For those who prefer face-to-face interaction or need personalized assistance, a visit to the nearest PNB branch can be a good option.
- Locate your nearest PNB branch.
- Carry your identification documents and a credit card.
- Request assistance from a bank representative regarding generating or changing your credit card PIN.
- Complete any necessary verification, and you’ll be assisted with the process.
Ways to Change the PIN on your PNB Credit Card PIN
- Help from Customer Service
- Internet Banking
- PNB One Mobile App
- Visiting the nearest PNB Branch
How to Change your PNB Credit Card PIN?
Using Internet Banking
You can also change your existing PIN through the Internet Banking portal.
- Log in to your PNB Internet Banking account.
- Access the ‘Credit Card’ services.
- Click on ‘Change PIN’ and follow the prompts.
- Verify your identity and enter your new PIN, confirming it as per instructions.
Using the PNB One Mobile Banking App
The mobile app enables a quick PIN change.
- Open the PNB One Mobile Banking App and log in.
- Go to the ‘Credit Card’ section.
- Select ‘Change PIN’ and follow the instructions provided.
- After identity verification, input your new PIN and confirm.
Contacting Customer Care
Similar to generating a new PIN, you can reach out to customer service to change your existing PIN.
- Call the PNB customer care number.
- Ask for assistance in changing your credit card PIN.
- Answer security questions to verify your identity before changing your PIN.
Visiting a Branch
You can always opt to discuss any issues directly by visiting a branch.
- Go to the nearest PNB branch with your credit card and necessary identification.
- Request the staff to assist you in changing your PIN.
- They will guide you through the verification and change the PIN for you.
FAQs:
Can I change my PIN using the PNB One Mobile Banking App?
Yes, you can change your PIN using the app. Simply log in, navigate to the ‘Credit Card’ section, select ‘Change PIN,’ and follow the instructions.
Is it safe to generate or change my PIN online?
Yes, as long as you are on the official PNB website or using the official PNB mobile app, your information is secure. Ensure you’re connected to a private network when performing transactions.
How long does it take to generate or change my PIN?
The process is usually quick, often taking just a few minutes if you use Internet Banking or the mobile app. In-person at a branch may take slightly longer depending on the queue.
Can I set my own PIN, or does PNB provide one?
You can set your own PIN according to your preference as long as it meets the bank’s security criteria (such as a minimum number of digits).
Is there a limit to how many times I can change my PIN?
Generally, there is no limit to how many times you can change your PIN, but it’s advisable not to change it too frequently for security reasons.
What should I do if my request to generate or change my PIN is unsuccessful?
If you encounter issues, try redoing the process, ensuring you follow all prompts accurately. If problems persist, contact PNB customer service for assistance.

