By Divya Shokeen
Updated On January 6, 2024

Personal Identification Number is the most important thing that is required for a successful transaction. Bank sends you the credit card in a deactivated form and the first thing you are required to do is to generate a PIN when you receive the credit card. IDFC First Bank provides you 3 methods to generate a credit card PIN, however you can only change the PIN by visiting the Bank’s ATM.
IDFC First Bank Credit Card Pin Generation

Methods to generate IDFC First Bank Credit Card PIN

Phone Banking

Customers who do have time to visit ATMs and do not have access to internet banking can use Phone Banking to generate IDFC First Bank Credit Card 4-digit PIN. You can contact customer care by calling on 1860 500 1111 and follow the IVR instructions to generate the Credit Card 4-digit PIN. Press 1 to generate the credit card PIN.


Generating 4-digit PIN using ATM whether for a debit card or credit card has been the most in use. It is easy to understand and user-friendly. It is open 24×7. You can follow the below-given steps to generate your credit card pin using IDFC First Bank ATM;

Step 1: Visit the nearest IDFC First Bank ATM and insert your credit card and choose the preferred language.
Step 2: Click on ‘forgot/generate new ATM PIN’ and select the OTP option.
Step 3: Enter your registered mobile number and then enter the OTP received on the mobile number.
Step 4: Add a 4-digit PIN twice and click on submit.

Mobile App

With the changing time bank’s mobile app has taken over the old-fashioned way of banking facilities. Bank’s Mobile app provides a wide range of facilities, one of them is generation the credit card pin. You do not have to visit Bank’s ATM to generate the 4-digit PIN. Now, you can do it at your convenience. Hereunder are steps for how you can use the mobile app to generate the credit card PIN.

Step 1: Download IDFC First Bank mobile App and log in using your internet banking username and password.
Step 2: Go to the credit cards list and click on ‘Manage Card’.
Step 3: Select ‘Set Preferences’ and click on ‘Set PIN’
Step 4: After setting PIN click on ‘Save Changes’.

Method to Change IDFC First Bank Credit Card PIN

There are times when you forget your 4-digit PIN and without the PIN you cannot authorize any transaction be it online or offline. In such a case, You can change your credit card pin by visiting the ATM machine and following these steps;

Step 1: Go to the nearest ATM and insert your credit card into the ATM machine.
Step 2: Choose the language and enter the existing PIN.
Step 3: Now press the button indicating the option to ‘Change PIN’.
Step 4: You will see a message stating that an OTP has been sent on the registered mobile number. Enter the OTP received on the mobile and 4-digit new PIN twice and click on submit.


As of now, IDFC First Bank does not provide any online method to change credit card PIN, however, to change your credit card PIN you can visit the nearest IDFC First Bank ATM and use the ATM machine.
If you have not made any transaction as per your knowledge, kindly contact the bank as soon as possible and get your issue resolved.
You need to visit the nearest bank's ATM. Insert your credit card into the ATM machine and select the option "forgot PIN". You will receive an OTP on the registered mobile number, enter the OTP number and proceed to the next step. Now enter the 4-digit new PIN and submit it.
Immediately contact the bank's customer support services and report the loss of the credit card. You can get your credit card blocked so that no one can misuse your credit card.