With its great banking & financial services, the HDFC bank has become the largest private sector bank in India. Not only banking services & products, but HDFC Bank also provides one of the best customer care services to its customers. If you are an HDFC Bank customer, you will always get a solution for your queries/complaints no matter what sort of doubts you have. You can contact the bank through the customer helpline numbers/email or you can even write to them as they also provide you with their postal address. Following is the detailed information about the HDFC credit card customer care helpline numbers, email addresses, postal addresses, etc. Keep reading to know more:
HDFC Bank Credit Card Customer Care Helpline Numbers
- For your queries related to the credit cards, you can call the 24*7 helpline number 1800 266 4332.
- To report a complaint, you can call on the toll-free number 1800 258 3838 on all days from 8 AM to 8 PM.
- Following are the HDFC Bank phone banking numbers of various Indian cities. These numbers are available 24*7 for reporting loss/misuse/theft of your credit card.
|City||Customer Helpline Numbers|
HDFC Bank NRI Phone Banking Numbers
Existing Account Holder’s queries
Following is a table with HDFC Bank NRI Phone banking numbers for the existing HDFC Bank account holders. You can contact these numbers anytime as the service is available 24*7.
NRI Account Opening Assistance
Following are the HDFC Bank’s phone banking numbers through which you can get NRI Account Opening assistance. You can contact these numbers any day between 9 AM to 5 PM.
|Country||Contact Number (toll-free)|
HDFC Credit Card Customer Care Email
If you want to report any complaint, give any feedback, or have any queries, you can also contact the HDFC Bank customer care through the following mail ID:
- For credit card related queries: [email protected]
- For other banking related queries: [email protected]
If you are not a person who believes in online or calling methods, you can also send a letter to the HDFC Bank at the following postal address:
HDFC Bank Limited, New Building, A Wing, 2nd Floor, 26-A Narayan Property, Chandivali Farm Road, Off Saki Vihar Road, Chandivali, Andheri (East), Mumbai – 400 072.
If you are not satisfied with the customer care services provided to you, you can write to the grievance redressal officers at the following address:
Grievance Redressal Officer – Mr. Shanmugasundar R ( Grievance Redressal Officer ).
Address- HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai 600041.
If your query is still not solved, you can write to the HDFC bank nodal officers. Some of the nodal officer’s names & addresses are mentioned below. You can find a detailed list of the same here.
|Areas of operation||Nodal officer’s name||Nodal officer’s address|
|Arunachal Pradesh, Assam, Meghalaya, Manipur, Nagaland, Mizoram & Tripura||Shikha Jacob||HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata - 700 001|
|North-west, North, South-west, West, South and New Delhi||Sameer Tiwari||
HDFC Bank House,
Vatika Atrium, A - Block, Golf Course Road,
Sector 53, Gurgaon - 122002
|Union Territories of Dadra and Nagar Haveli, Gujarat, Daman, and Diu||Alpa Kothari||HDFC Bank House, Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009|
|Uttarakhand & 7 districts of Uttar Pradesh||Basant Kumar||
HDFC Bank, 2nd Floor,
Pranay Towers, 38 Darbari Lal Sharma Marg,
Near Pratibha Cinema, Lucknow
Area Pin Code: 226001.
|West Bengal & Sikkim||Shikha Jacob||HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata - 700 001|
|Union Territories of Puducherry, Tamilnadu, and Andaman & Nicobar Islands||Sundar Krishnamoorthy||
HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing,
96, Anna Salai, Chennai - 600002.
Other Important Customer Care Services
For any investigation-related queries, you can send a mail to the HDFC bank at [email protected].
The bank has also made a dispute form through which you can get your queries solved. You can fill the form here. By filling in your mobile number & other details in the form, you allow the HDFC Bank customer care to contact you via the information filled by you.
Yes, the NRI Phone Banking numbers for existing HDFC bank customers are available 24*7. For account opening assistance, the phone banking numbers are available every day from 9 AM to 5 PM.
Yes, for credit card-related queries, you can mail the HDFC bank customer care at mailto:[email protected].
Yes, you can call on the HDFC Bank 24*7 customer helpline number 1800 266 4332 for credit card-related issues.