American Express Credit Card Customer Care Number/E-Mail ID

Along with providing great banking & product services, American Express values its American Express customer care number customers and hence provides 24×7 customer support. The AMEX Credit card members can reach American Express customer care in case of any query/complaint. The bank has specified different helpline numbers for different credit cardholders and also for customers traveling to different countries.

Being an AMEX cardholder, you can also reach the American Express Credit Cards customer care for grievance redressal via email or the postal addresses of the customer care head/manager, nodal officer, etc. Moreover, the banking ombudsman scheme allows you to take your complaints further if you are not satisfied with the customer care services. Refer to the detailed information given below to get all the AMEX customer care helpline numbers and email addresses:

American Express Credit Cards Customer Care Helpline Numbers

If you have any questions/queries regarding the service & products of American Express, you can reach the AMEX Credit card customer care by calling on following toll-free numbers:

• 1800-419-2122 (Toll-Free)
• 1800 419 1030 (Toll-Free)

The above American Express customer care toll-free numbers can be accessed from anywhere in India from both Mobile & Landline numbers. Following is a list of American Express Credit Card customer care numbers for different AMEX credit cards:

Credit Card	Helpline Number
American Express Platinum Card	1800 419 1255 1800 180 1255 0124 670 2600 0124 673 6950
American Express Platinum Reserve Credit Card	1800 419 1030 0124 673 6660
American Express Platinum Travel Credit Card	1800 419 2122 0124 670 2929
American Express Gold Credit Card	1800 419 3646 0124 673 6700
American Express PAYBACK Credit Card	1800 419 0726 0124 674 4144
American Express Membership Rewards Credit Card	1800 419 0167 0124 673 6900
American Express SmartEarn Credit Card	1800 208 1226 0124 670 2101

If you are traveling overseas, you can contact American Express customer care on the following toll-free helpline numbers:

The country you are traveling to	Helpline number
USA	18554782353
Japan	531161280
UK	8007562970
Saudi Arabia	8008146320
France	800914323
China	108007141786
Australia	1800205898
Germany	8001830795
Hong Kong	800905903
Italy	800870895
Singapore	8001012672
Canada	18553381204

AmEx Credit Cards Customer Care Email

American Express also provides you with a chance to contact the AMEX Credit Cards customer care head, manager & nodal officers through email at the following addresses:

• Customer Care Manager & Head – customerservicesindia@aexp.com
• Nodal Officer – aebcnodalofficer@aexp.com
• Chief Executive Officer – adlakha.manoj@aexp.com

American Express Credit Cards Customer Care 24*7 Helpline

If you require any assistance related to American Express services/products, you can contact the customer care on their 24×7 helpline numbers-

• +91 124 2801800
• 1800 419 3646

American Express Grievance Redressal

If you are not satisfied with the response you got after contacting the customer helpline numbers, you can escalate your query/complaint at the following addresses:

Manager, Executive Correspondence Unit	American Express Banking Corporation, Cyber City, Tower C, DLF Building No.8, Sector 25, DLF City Phase II, Gurgaon – 122002, Haryana Contact No.- 0124-3362172 (Monday to Friday 8:30 to 5:00 pm) Email: customerservicesindia@aexp.com
Head of Customer Service	Ms. Priyameet Kaur, American Express Banking Corporation, Cyber City, Tower C, DLF Building No.8, Sector 25, DLF City Phase II, Gurgaon – 122002, Haryana Contact No.- 0124-3362044 Email: customerservicesindia@aexp.com
Nodal Officer	Mr. Ashish Pandey, American Express Banking Corporation, Cyber City, Tower C, DLF Building. No.8, Sector – 25, DLF City Phase – II, Gurgaon – 122002, Haryana Contact No.- 0124-4190044 (available Monday to Friday, 8:30 am to 5:00 pm) Email: aebcnodalofficer@aexp.com

American Express Postal Addresses

You can contact American Express’s registered office and card operations centers at the following postal addresses-

Registered Office and Branch

American Express Banking Corporation, MGF Metropolitan, 7th Floor, Office Block, District Center – Saket, New Delhi- 110017 Contact No: +911 011 66223090

Card Operations Centres

American Express Banking Corporation, One World Center, Tower 2, B Wing, 8th floor, Jupiter Mills Compound, Elphinstone, Mumbai- 400013 Contact No: +91 022 39667993/61877490-7590 American Express Banking Corporation, No. 30, Salarpuria Techpoint, Oasis Mall, 5th Floor, 100 Feet Road, Srinivagilu, Ejipura, Koramangala, Bangalore – 560047 Contact No: +91 080 49262620 American Express Banking Corporation, Regus Citi Centre, 6th Floor, City Centre Mall, Dr. Radhakrishnan Salai, Mylapore, Chennai, 600004 Contact No: +91 044 42218610 American Express, India Campus Building, Zone-6, Block A, DLF Phase-5, Sec-43, Gurgaon 122002 Ph: 0124-4676767

American Express Mobile App Chat Support

Apart from the traditional customer service channels, American Express also offers mobile chat support to its credit card customers. AmEx credit cardholders can directly chat with the card issuer’s customer care executives in case they have any queries/complaints regarding any of their products.

Banking Ombudsman Scheme

If you lodged your complaint/grievance with American Express regarding any of their services and did not receive any response within a month of registering the complaint, or in case you are not satisfied with the response received, you can reach out to the banking ombudsman office for further grievance redressal.