American Express Credit Card Customer Care Number/E-Mail ID

Along with providing great banking & product services, American Express values its customers and hence provides 24×7 customer support. The AMEX Credit cardmembers can reach American Express customer care in case of any query/complaint. The bank has specified different helpline numbers for different credit cardholders, and also for the customers traveling to different countries.

Being an AMEX cardholder, you can also reach the American Express Credit Cards customer care for grievance redressal via email or the postal addresses of the customer care head/manager, nodal officer, etc. Moreover, the banking ombudsman scheme allows you to take your complaints further if you are not satisfied with the customer care services. Refer to the detailed information given below to get all the AMEX customer care helpline numbers and email addresses:

American Express Credit Cards Customer Care Helpline Numbers

If you have any questions/queries regarding the service & products of American Express, you can reach the AMEX Credit card customer care by calling on following toll-free numbers:

• 1800-419-2122 (Toll-Free)
• 1800 419 1030 (Toll-Free)

The above American Express customer care toll-free numbers can be accessed from anywhere in India from both Mobile & Landline numbers. Following is a list of American Express Credit Card customer care numbers for different AMEX credit cards:

If you are traveling overseas, you can contact American Express customer care on the following toll-free helpline numbers:

AmEx Credit Cards Customer Care Email

American Express also provides you with a chance to contact the AMEX Credit Cards customer care head, manager & nodal officers through email at the following addresses:

• Customer Care Manager & Head – [email protected] 
• Nodal Officer – [email protected] 
• Chief Executive officer – [email protected] 

American Express Credit Cards Customer Care 24*7 Helpline

If you require any assistance related to American Express services/products, you can contact the customer care on their 24×7 helpline numbers-

• +91 124 2801800
• 1800 419 3646

American Express Grievance Redressal

If you are not satisfied with the response you got after contacting the customer helpline numbers, you can escalate your query/complaint at the following addresses:

American Express Postal Addresses

You can contact American Express’s registered office and card operations centers at the following postal addresses-

American Express Mobile App Chat Support

Apart from the traditional customer service channels, American Express also offers mobile chat support to its credit card customers. AmEx credit cardholders can directly chat with the card issuer’s customer care executives in case they have any queries/complaints regarding any of their products.

Banking Ombudsman Scheme

If you lodged your complaint/grievance with American Express regarding any of their services and did not receive any response within a month of registering the complaint, or in case you are not satisfied with the response received, you can reach out to the Banking ombudsman office for further grievance redressal at https://cms.rbi.org.in/.