Kotak Mahindra Bank Credit Card – How To Block & Apply Replacement

You need to get your credit card blocked in case you have lost or misplaced it to prevent any fraudulent transactions on your account. Therefore, under such circumstances, it is highly advised to get your credit cards blocked immediately. Kotak Mahindra Bank offers its customers several methods to block their credit cards if stolen or lost by any chance.

Different Methods to Block Your Kotak Mahindra Bank Credit Card

It is quite easy for Kotak Mahindra Bank cardholders to get their credit cards blocked. The customer can use the following methods mentioned below to block your Kotak Mahindra credit card.

Through Internet Banking:

Kotak Mahindra Bank customers can get their credit card blocked by visiting the netbanking portal to get their card blocked. You need to have your credit card account linked directly to Internet banking to be able to block your Kotak Mahindra Bank credit card. Below are instructions to use to get Kotak Mahindra Bank credit card blocked

Step 1: To get started, log in to your net banking account using your valid credentials
Step 2: Go to credit cards and click on Service Request.
Step 3: Choose the Report the Lost Card option

The customer also gets their Kotak Mahindra Bank credit card blocked temporarily using the net banking below-stated methods.

Step 1: First, log in to your Kotak netbanking account using your valid credentials
Step 2: Go to credit cards and click on the Service Request
Step 3: Choose the Credit Control option

Through Mobile Banking

You can also use the mobile banking service provided by Kotak Mahindra Bank to its customers to get your credit card blocked in case of loss/ theft/ misuse. You need to link your credit card with the Kotak mobile app to be able to access your account. Below are provided instructions you can follow to get your Kotak Mahindra bank credit card blocked.

Step 1: Login into your mobile banking app using your valid credentials.
Step 2: Go to the credit card tab and click on the Service Request option
Step 3: Choose the report Lost/Damaged card.

The customer also gets their Kotak Mahindra Bank credit card blocked temporarily using the mobile banking app below-stated methods.

Step 1: Go to the Credit Cards tab
Step 2: Select the Credit Card Service request option
Step 3: Select the Credit card control

Through SMS

Sending an SMS from your registered mobile number to the bank is another option by which you can get your cards blocked. You need to send an SMS with the following details.

SMS KCCLOST(space)(Last four digits of Credit Card number) > 5676788

Through Phone Banking

Kotak Mahindra Bank customers can get their credit card blocked by calling the 24/7 toll-free customer care number at 1860 266 2666. You will be assigned a dedicated customer care executive. You will be required to mention your credit card details and to get to validate your account. You would also be required to specify the reason to block your credit card.

How to Apply for a Replacement Credit Card?

Once your Kotak Mahindra Bank credit card gets blocked, you can apply for a replacement card via netbanking or mobile banking. Kotak  Mahindra Bank auto-replaces your credit card once it gets blocked and charges a replacement fee of Rs 100 along with GST.

You can follow the instructions below to get the card replaced.

Through Netbanking:

The customer needs to register for netbanking to access their credit card account. Below are stated ways in which you can apply for a replacement card using netbanking.

Step 1: Log in to your Internet Banking account with your valid credentials
Step 2: Go to the credit cards option and choose the service request
Step 3: Select the Card Replacement Request option

Through Mobile Banking

Bank customers can access credit card accounts on their mobile phones and apply for a replacement card.

Step 1: First login to your mobile banking app with your valid credentials
Step 2: Choose your Credit Card and click on Service Request
Step 3: Choose the report Lost/Damaged card.
Step 4: Click the check box for the Replacement Request