HDFC Credit Card – How To Block & Apply For Replacement

There are times when you misplace your credit card or it gets lost/stolen, in such circumstances, the immediate step that you can take is getting your credit card blocked. Blocking of credit cards is most likely to reduce the chances of fraudulent transactions from happening on your account. HDFC Bank offers 3 methods to block the HDFC Credit Cards in the event of card loss/stolen.

Different Methods to block your HDFC Bank Credit card:

To block a credit card the customers can use one of the three channels provided by the HDFC Bank. You can get your credit card blocked without any lengthy and tiresome procedure. The three methods are:

• Through NetBanking
• Through Phone Banking
• Through Visiting the Bank Branch

NetBanking:

The netbanking is the fastest and the most convenient method to go for. As you can get your card blocked from anywhere and at any time in case it gets lost or stolen. For this purpose, you are required to link your credit card first with your netbanking account and follow the steps given below to block your credit card.

Step 1: To begin with, you need to visit the HDFC Bank official website and log in to your net banking account using your user id and password.
Step 2: From the given menu bar click on the credit cards tab and then on the credit card hostlisting. You will see the registered credit cards under netbanking.
Step 3: Select the card you wish to block and then select the reason for blocking.
Step 4: Select the card re-issue option if you wish to get it re-issued and click on submit.

Phone Banking:

In case you do not wish to block your credit card online then you can always choose the phone banking method. Get in touch with the bank by calling on 24×7 toll-free customer care number 1800-266-4332 and follow the below-given steps.

Step 1: Call on the customer care toll-free number and validate your 4-digit Telephone Identification Number by entering it when asked by the IVR.
Step 2: Follow the further instructions provided by the IVR to block your HDFC Credit Card.

HDFC Bank Branch:

HDFC Customers can always visit the nearest bank branch to submit their request to block the credit card. For this you can follow the below-given steps:

Step 1: Visit the nearest HDFC Bank branch and take the credit card block application from the counter.
Step 2: Fill the form and submit it to the bank branch.

How to apply for the replacement of a credit card?

The customers can visit the nearest bank branch and request the bank to replace their credit cards. Or you can also apply for the same through netbanking services. While submitting your credit card blocking request, you can submit the credit card re-issue request at the same time. HDFC Bank charges Rs. 100 for card replacement, you can either pay the amount physically or you can authorize the bank to charge Rs. 100 on your new credit card while submitting the form. Hereunder are the following steps for applying for reissue of credit card through netbanking:

Step 1: To begin with, you need to visit the HDFC Bank official website and log in to your net banking account using your user id and password.
Step 2: From the given menu bar click on the credit cards tab and then on the credit card hostlisting. You will see the registered credit cards under netbanking.
Step 3: Select the card you wish to block and then select the reason for blocking.
Step 4: Select the card re-issue option if you wish to get it re-issued and click on submit.

On submitting the credit card replacement request you can contact the bank via the customer care helpline number or by visiting the nearest bank branch to know the status of the credit card replacement.