KYC, short for Know Your Customer, is a process through which a bank collects information about the customer’s identity, address, business nature, and financial status, and then verifies this information. This process ensures the bank knows the customer and prevents misuse for Money Laundering, Terrorist Financing, or Proliferation Financing (ML/TF/PF). KYC is mandatory for new users. Additionally, banks must periodically update KYC documents in the records of their account holders, as per RBI guidelines.
Besides initial KYC at account opening, users must undergo Re-KYC and submit documents periodically to prevent restrictions.
Steps to Complete Re-KYC for HDFC Credit Cardholders
To continue the smooth operation of your HDFC credit card, you must fulfill the re-KYC requirements as and when you receive the bank’s notice that you may be required to do so. You can choose either of the following ways to complete the re-KYC process.
Aadhaar OTP Based e-KYC
Complete your KYC requirements quickly and easily with our digital process. Designed it to make verification simple and hassle-free for you. Access the Digital KYC portal: Click here to begin the process.
Send the KYC Form and Documents Through Email
Complete your KYC by submitting scanned copies of the re-KYC form duly signed & filled along with self-attested other valid documents from your email id that is registered with the bank to GENCC.RKYC@HDFCBANK.COM.
Send KYC Documents via Post
Complete the re-KYC form and include a recent passport-size photo. Also, attach a copy of your ID and address proof with your signature. Send the completed KYC form and documents to the address provided:
HDFC Bank Cards
Division, PO BOX # 8654,
Thiruvanmiyur PO, Chennai – 600041
Send a Self-Declaration Stating No Change in KYC Data via Post
Download the Self Declaration Form, which confirms no changes in the KYC information, and fill it out. However, since the information is the same as the last time, no additional proof is required.
Send the respective form to the address given below:
HDFC Bank Cards
Division, PO BOX # 8654,
Thiruvanmiyur PO, Chennai – 600041
Complete e-KYC with Partner
Someone from Manipal Business Solutions will contact you to schedule a convenient time for an Aadhaar-based biometric e-KYC visit. They will verify your identity efficiently during the process.
Bottom Line
Keeping your KYC details updated is very important if you want to continue using your HDFC credit card without any problems. HDFC Bank has made the process simple by giving you many options to complete re-KYC. You can do it online using Aadhaar OTP, send your documents by email, post them through the mail, or even give a self-declaration if your details have not changed. You can also complete biometric verification through the bank’s partner if that is more convenient. By doing this, your credit card services will continue smoothly, and you will not face any interruption in payments, purchases, or benefits linked to your card.